Does Hotmart charge any extra fees to retrieve sales from users who haven’t retrieved it before?

Sometimes, buyers start making a purchase but they give up in the middle of the way or something just stops them from completing their purchase, like it happens to buyers who have credit card problems or who printed a bank slip but ended up not paying it.

Our platform makes available the best conditions so transactions are completed. That’s why, besides not charging any extra fees to retrieve non-approved purchase, we fire automatic emails to buyers and make available features such as Cart Recovery and Automatic Lead Management (ListBoss), which allow Producers to create their own strategies to make the most out of their sales.