I need help selling or with a product I've sold
To view content intended for other profiles, please select from the options below.
My affiliations
- How to make my first sale as an affiliate?
- What is the role of an affiliate?
- How do I become affiliated to a product at Hotmart?
- How to add products to your Favorites in the Affiliate Market
- How to search for products on Hotmart Market?
- What is the satisfaction index in the Market?
Commissions and tracking
- How does the tracking process of Promotional Links (HotLinks) work?
- What are Hotmart’s rules to attribute commissions?
- How are commissions at Hotmart calculated?
- How do cookies work at Hotmart?
- How does HotLeads track commissions?
- How does commission tracking through sales history work?
My wallet
- How does the Wallet Statement work?
- How does the automatic transfer of my commissions that are available for withdrawal work?
- Why is my balance partially blocked?
- What are the reasons why my Hotmart payment account could be closed?
- What is a Direct Credit Company, and how does it work?
- How to create my PIN at Hotmart
Reports
- Everything you need to know about your results on Hotmart
- What is and how to use the Reasons for Declined Card Payments report?
- Meet My Insights: the new environment to track your business results
- What is the Sales Management feature on the Hotmart platform?
- Discover the “Exported Reports” tool
- How to set up automatic Hotmart reports to be sent
Tax information
- How to integrate with Quaderno
- Global sales: tax responsibilities for sales made on Hotmart
- Global sales: accounting & tax solutions
- Global sales: everything you need to know about Hotmart's business model updates
- What information will Hotmart report for DAC-7 purposes?
- What is VAT
Tools and integrations
- How to set up the Kwai pixel?
- How to shorten and personalize my links with the Link Manager?
- How to integrate with Alegra
- Get to know Hotmart Player [BETA]
- How to natively integrate Hotmart and Teachable
- Discover the advanced settings of the Tracking Pixel
Hotmart App
Subscription management
- How to increase customer loyalty using the Early Subscription Renewal tool? (beta)
- How the Subscription Dashboard Works
- How the Subscription Summary Report works
- How to use Sales Recovery for subscription products
- Discover the Subscription Management Dashboard
- My student no longer has access to my Members Area. What should I do?
Sales management and strategies
- Learn more about the new rules for selling in Argentina.
- How to create an Exit Popup on your Checkout Page
- How to resolve my queries about Hotmart Extensions?
- Integrating Hotmart Members’ Area with Zendesk chat
- How can I integrate HubSpot Chat with my checkout page?
- Installments for those who sell in Chile, Peru, Mexico, Colombia, and Brazil
Members area (Hotmart Club)
- How to manage posts and comments in your Hotmart Club communities?
- How to activate a free module in Hotmart Club?
- How to access my profile on Hotmart Club?
- How to use Hotmart Club's Moderation Center?
- How to go live in my communities?
- How to import content between products?
Product registration and management
- What payment methods are available and how can I enable them for my product?
- What is Hotmart AI and how to use it
- What’s the difference between online event, webinar, e-ticket, and online course?
- How to register my product?
- How to register an online course?
- How to Finish Registering Your Product
My Hotmart account
- How do I set up my bank account for automatic receipt of commissions available for withdrawal?
- How do I register my bank account for withdrawals outside Brazil?
- What information is required to register on the Hotmart Platform? And how do you find them in your documents?
- Get to know Hotmart Journey: Stars and Legacy
- How can I change the documents in my Hotmart account?
- How do I register at Hotmart?
My affiliate program
- How do I set up my Affiliate Program?
- How to recruit Affiliates to my product?
- What rules to attribute commission can I choose for my product?
- Setting up the Affiliate Bonus
- How to manage affiliation requests
- How to approve Affiliates automatically on the Hotmart platform.