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  2. I need help selling or with a product I've sold
  3. My wallet

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  • How does the Wallet Statement work in Hotmart?
  • How do I set up my bank account for automatic receipt of commissions available for withdrawal?
  • How to register my bank account for withdrawals outside of Brazil?
  • How does the automatic transfer of my available commissions for withdrawal work?
  • Why is my balance partially blocked?
  • How does the 2-day payment schedule with a fee transfer work?
  • What are the reasons why my Hotmart payment account could be closed?
  • What is a Direct Credit Company, and how does it work?
  • How does the payment schedule and advance payout for credit card sales work?
  • What is the Hotmart Card and how do I apply for one?
  • What is a PIN and how to create one?
  • How to withdraw my commission?
  • How to register my bank account for withdrawals in Brazilian Reais?
  • In which currency will my commission be paid?
  • When can I withdraw my commissions?
  • How to track my withdrawal request?
  • How to register my account with Payoneer?
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  • Support Team Work Hours: 09AM to 06PM UTC -3
  • 1st Contact SLA: 2 business days