Checking the status of a refund

You can check the status of a refund request in My puchases. There, you’ll find your order status with the following information: 

• Refund request date 
• Deadline to receive your refund 
• Where the money will be refunded to 
• Date the refund was processed

To check your request, follow these steps:

1. Access this link: https://purchase.hotmart.com/
2. Select the product your want to check.
3. Verify the refund status.

Related articles

• Request a refund
• Canceling refund request