You can check the status of a refund request in My puchases. There, you’ll find your order status with the following information:
- Refund request date
- Deadline to receive your refund
- Where the money will be refunded to
- Date the refund was processed
To check your request, follow these steps:
- Access this link: https://purchase.hotmart.com/
- Select the product your want to check.
- Verify the refund status.