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  2. I need help buying a product or with a product I've purchased
  3. Cancellations, refunds, and unknown charges

Cancellations, refunds, and unknown charges

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  • Is it possible to cancel a Smart Installment plan?
  • How do I request a refund for my purchase?
  • How do I track my refund request?
  • How do I cancel my refund request?
  • What should I do if I don’t recognize a charge on my statement?
  • When can I ask to cancel my purchase?
  • Can I delete a purchase?
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