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  1. Support Hotmart
  2. I made a sale through Hotmart and I need help
  3. Managing my product

Managing my product

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  • What is the Sales Management feature on the Hotmart platform?
  • How to use Sales Recovery for subscription products
  • Course Management and Hotmart Club: learn about the changes on our platform
  • How do I add Pay in 4 as a payment option for my product?
  • How do I add Venmo as a payment option for my product?
  • How do I add Apple Pay as a payment option for my product?
  • Discover the new Hotmart platform
  • How to access the Collaborators Center
  • Integrating Hotmart Members’ Area with Zendesk chat
  • How can I integrate HubSpot Chat with my checkout page?
  • Special tax rules for educational content
  • How to manage student comments on Course Management and Hotmart Club
  • Creating classes on Hotmart Club
  • How can I set up my own domain to my members area?
  • How to add an ad widget to a Club lesson?
  • Registering my product on Hotmart Club, Hotmart’s members area
  • What is a Product Bundle and how to create one?
  • How to include students manually in groups
  • Mapping the subdomain to Hotmart
  • How to integrate your Youtube account with Hotmart Webinar (Beta)
  • Discover Hotmart's APIs
  • Hotmart Marketplace: What it is and How your Product can be Displayed in this Online Store
  • Which status can a transaction take?
  • How to recover customers still on the checkout page
  • How to import new users to the Hotmart Members Area (Hotmart Club)?
  • How can I view the members area the way it features for my clients?
  • How to use the Sales Recovery Tool for Installment Payments with Bank Payment Slips or PIX
  • How the sales report works
  • What taxes apply to my sale?
  • Hotmart Ask: what is it and how to set it up?
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  • Support Team Work Hours: 09AM to 06PM UTC -3
  • 1st Contact SLA: 2 business days