How to assign roles and permissions to users in Hotmart Club?

If you’re a creator using Hotmart Club to offer online courses, subscriptions, or online events, you can improve how you manage your content and community by assigning different roles to users.

In this article, you’ll learn how to define roles, understand the permissions each role provides, and follow a simple step-by-step guide to make these changes.

What are roles in Hotmart Club?

Roles in Hotmart Club help you control what users can access and do within your members area. They’re especially useful when you need help managing content, moderating comments, or handling overall course administration.

• Administrator:
  • This role offers almost the same permissions as the creator.
  • They can access all menu options, except for downloading videos hosted on Hotmart Streaming.
  • Best suited for users who will oversee the course as a whole.
    

• Content editor:
  • Responsible for creating and managing course content.
  • They can edit and view course materials.
  • This role is ideal for those collaborating on content creation and updates.
    

• Moderator:
  • Can view course content and participate in the community.
  • Responsible for moderating comments and topics posted by students in the members area.
  • Useful for keeping the community organized and engaged.
    

• Student:
  • This is the default role assigned to anyone who buys the product.
  • They can access course content and engage in the community by posting and responding to topics.

Each role is designed for specific tasks. If you think a user needs additional permissions, check which role best fits their needs. For example, if someone needs to both create content and moderate the community, it’s best to assign them the Administrator role, as it offers the broadest permissions.

How to change a user’s role in Hotmart Club?

To change a user’s role in your online course, subscription, or online event, follow these steps:

1. Log in to your Hotmart account at https://app.hotmart.com. 
2. On the left-hand menu, click Products, then select Members area.
3. Find the members area containing the product you want to manage.
4. In the left-hand menu, click Products, then choose the product you want to configure.
5. Go to the Users tab, find the user whose role you want to change, and click their name.
6. On the user’s editing screen, find the Role option next to their name.
7. Click the dropdown arrow, select the desired role (Administrator, Content editor, Moderator, or Student), and confirm the change.
8. Done! The user now has the updated role.

Note: If the user hasn’t yet gained access to your product, you’ll need to import them before assigning a role. Check out this article for instructions on how to import users into your members area or specific product.